Being a Tour Guide in a Country Unfamiliar to You

My family’s visit to me in Florence, and some differences they encountered

written by Tyler Kirwan for SPEL Journalism

Recently, my family visited me in Florence for my sister’s spring break. My parents, aunt, and sister landed in Florence on a Thursday afternoon, so I raced to their hotel, which was near the airport. Normally, I would have used the lovely Florence tram system, but the urgency to see my family was real, so I took a taxi instead. Once they had settled into their hotel, it was up to me to make their travels worth it.

A quick Google search revealed a restaurant within walking distance that seemed adequate, and it was an amazing decision on my part. This restaurant was a traditional Italian osteria with a menu featuring appetizer, first plate, second plate, and dessert. The ordering-style was a little unfamiliar to my parents, however. As soon as the waiter approached us they were expecting to just order drinks and appetizers, and then a second round of order-placing for main courses. I am not quite sure if this style of service is an Italian thing, but they like to take the order for all your food at once. We had to ask for a second to decide on what we wanted to eat. When the server delivered a bowl of bread to the table, my dad was a little confused as to why there was no butter. Luckily for him, the staff was very accommodating to our American ways and brought out some butter, just for him. My parents were also a little apprehensive when it came to the lack of ice in our drinks. Coming from a coffee-loving family, they did enjoy the post dinner espresso, but are more used to a big American coffee, rather than a small sip. Once dinner had wrapped up, they were waiting for the bill, then I had to explain to them that Italians sit after dinner and talk for a while, and that we would probably have to get their attention if we would like to pay. 

Besides just the dinner culture being different, the mealtimes and portions themselves have dissimilarities to America. My family is used to a moderate breakfast, a moderate lunch and a large dinner. Italy does not operate in this way.

Italy is geared towards a much smaller breakfast than what we are used to. The next day, about an hour after eating their croissants and drinking their coffees, everyone was already hungry. They had a moderate lunch a little later, but by the time they were ready for dinner at around 5:00 p.m., few restaurants were open. I introduced them to the idea of aperitivo, which I assured would come with some snacks. Some other small things throughout the week I had to help guide them through were; validating their tickets at a train station or understanding that a coffee in a ceramic mug leaning against a counter offers its own experience.

My family and I come from rural America where there is limited public transport. The only trains we take are for when we visit big cities. All these meal related differences and transportation situations were nothing but exciting for me, as I was able to show my family how to experience Italy in the way that I have learned. They enjoyed the beautiful architecture, the parks and greenery, and stared at the sun-kissed walls of the city in the afternoon. I led them to Piazza Della Signoria and as we walked around, I regurgitated all the facts about the Medici family I had learned just weeks prior in a class. My family mentioned a difference in the fashion in Florence and commented on everyone being quite dressed up and appreciated the availability of recycling and waste bins on every corner, recognizing the cleanliness of the city.  Throughout the week there was also an air of hospitality that my family had been receiving during their time, and were taken aback by the friendliness they encountered as tourists. 

I was handed the reins of tour guide, and I was able to share a more intimate experience of Florence with them. We walked through Piazza Massimo D’Azeglio, a park near my apartment and breathed in the fresh air and watched people carrying out their day. Italy offered them a chance to step back, sit around, and enjoy their surroundings. To spend time in such a walkable city has its own pleasure and is something we don’t experience everyday where we are from. One evening, my aunt, sister, and I took a picnic up to Piazzale Michelangelo to watch the sunset. My family in-turn, helped to show me some new experiences of Florence that I wouldn’t have tried myself. We went and tried a gelateria that my aunt had found after doing some research, and found some nice stores in the more tourist-heavy area that I hadn’t spent much time in. These all seem like inconsequential anecdotes, but I never realized how much I had gotten used to in my time being here. 

When you are with people who are not used to your circumstances, you notice certain things that are different from your own culture. The week offered little views into differences between American and Italian/European culture that I had up until this point only subconsciously considered. I was able to step back and not only enjoy their moment with them but realize how lucky I am to be here every day with the people, nature, and culture of this city.